Effective Date: July 18, 2026
Last Updated: July 18, 2026
Shenzhen THC Technology Co., Ltd. ('THC', 'we', 'us' or 'our') respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website, use our services, or engage with us in business.
1. Information We Collect
- Information you provide voluntarily: When you contact us via website forms, email, telephone, or offline channels, we may collect your name, company name, job title, email address, phone number, postal address, and details of products you inquire or order.
- Information collected automatically: When you browse our website, we may automatically collect your IP address, browser type, device information, visit time, pages viewed, and click behaviour (see our Cookie Policy for more details).
- Information from third parties: We may obtain your contact details from lawful public sources or business partners to better tailor our products and services to you.
2. Purpose of Use
The information we collect will be used for:
- Processing your inquiries, orders, and after-sales service requests;
- Sending you product catalogues, technical materials, and industry safety updates (only with your consent);
- Improving our website experience and product quality;
- Fulfilling contractual obligations and legal compliance requirements;
- Preventing fraudulent activities and ensuring network security.
3. Sharing and Disclosure
We do not sell or rent your personal information to any third party. However, we may share your information in the following circumstances:
- With service partners: To complete order delivery or provide technical support, we may share relevant information with logistics providers, installation service providers, etc., all under strict confidentiality agreements.
- Legal requirements: When required by laws, regulations, judicial proceedings, or governmental authorities, we will cooperate accordingly.
- Corporate restructuring: In the event of a merger, acquisition, or asset transfer, we will notify you in advance and ensure the new entity adheres to this policy.
4. Data Security
We adopt industry‑standard physical, technical, and administrative safeguards (e.g., SSL encryption, access control, firewalls) to protect your information from loss, misuse, or alteration. However, no transmission over the Internet can be guaranteed absolutely secure, and we ask for your understanding.
5. Your Rights
You have the right to:
- Access, correct, or delete the personal information we hold about you;
- Withdraw your consent for marketing communications (by clicking the unsubscribe link in our emails or contacting us);
- Request an explanation of our data processing practices.
To exercise any of these rights, please contact us through the details provided at the end of this policy. We will respond within a reasonable time.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with a revised effective date. We encourage you to review it periodically.
7. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please reach out to us:
Shenzhen THC Technology Co., Ltd.
Building 1, Hedong Industrial Estate, Area 49, Fanshen Community, Xin'an Street, Bao'an District, Shenzhen, 518102, China
Email: sales@thcmetal.com
Tel: +86-755-27808698
